Privacy Policy – Diederich Properties, Inc.

Effective Date: January 1, 2025

Diederich Properties, Inc. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit https://diederichpropertiesinc.com, submit inquiries, request maintenance, or apply for housing.

1) Information We Collect

Contact Form

  • Name

  • Email address

  • Phone number

  • Message content

Maintenance Request Form

  • Name

  • Address of rental unit

  • Email address

  • Phone number(s)

  • Description of problem (e.g., plumbing, electrical, etc.)

Rental Applications

We collect personal, financial, and reference information to evaluate applications, including:

  • Full name and contact details for all applicants over 18 years old

  • Employment and income verification (pay stubs, tax returns, or other documents)

  • Credit information (via Equifax or another credit bureau)

  • Rental history and landlord references

  • Other sources of income (retirement, AFDC, SDI, etc.) with supporting documentation

  • Application fee payment information ($40 per adult, nonrefundable)

Automatically Collected Data (via cookies & analytics):

  • Browser and device details

  • IP address and general location

  • Website usage data (pages visited, time spent, interactions)

  • Cookie data for functionality and Google Analytics 4

2) How We Use Information

We use collected information to:

  • Respond to inquiries submitted via the contact form

  • Process and respond to maintenance requests

  • Review and evaluate rental applications, including income, credit, and rental history verification

  • Communicate with applicants, tenants, and property owners

  • Process application fees and payments

  • Improve our website, services, and operations

  • Comply with applicable housing laws and regulations

3) Sharing of Information

We do not sell or rent personal information. We may share information only with:

  • Credit bureaus (Equifax or similar) to obtain credit history for applications

  • Landlords and employers to verify references and income (as authorized by applicants)

  • Service providers that assist with website hosting, analytics, communications, and payment processing

  • Maintenance vendors (when you submit a maintenance request)

  • Property owners/agents for final tenant selection decisions

  • Legal authorities when required to comply with applicable law

4) Cookies & Analytics

Our website uses cookies and Google Analytics 4 (GA4) to improve functionality and track site performance.

5) Data Retention

  • Contact & Maintenance Requests: Retained as long as necessary to address inquiries and service needs.

  • Applications: Retained as required by law, for verification, and for business records. Application fees are nonrefundable.

  • Tenant Information: Retained during tenancy and for a reasonable period thereafter to comply with legal, financial, or reporting obligations.

  • Analytics data: Retained per Google’s GA4 policies.

6) Legal Compliance & Fair Housing

We adhere to the Fair Housing Act and will not discriminate based on race, color, religion, sex, familial status, or national origin.

All applications are processed consistently using our published qualifications and screening criteria.

7) Security

We take reasonable steps to protect your information. Application and payment data are transmitted using secure methods, but no online or offline system is completely secure.

8) Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or request deletion of your personal data

  • Request information about how your data is used and shared

  • Restrict or object to certain types of data processing

To exercise your rights, please contact us at: pm@diederichpropertiesinc.com.

9) Contact Us

If you have questions about this Privacy Policy, please contact us at:

Diederich Properties, Inc.

112 Airway Drive

Marion, IL 62959

Phone: (618) 997-8300

Email: pm@diederichpropertiesinc.com

Website: https://diederichpropertiesinc.com